Technical Manager

Location: Dublin (Ireland)
Contract: Permanent
Working day: Full time
Sector: Engineering and automotive
Vacancies: 1
Discipline: Engineering
Work modality: Hybrid

Orona Ireland

Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.

Its vertical transportation solutions encompass innovative, pragmatic and state-of-the-art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort.

Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.

Orona in Ireland provides a national installation and service coverage from its regional offices. Nearly 140 full time employees make up Irish team, providing a wealth of skill, knowledge and local market experience.

1 out of every 10 new lifts in Europe is an Orona lift

100 countries have Orona products installed

300,000 lifts worldwide with Orona technology

25,000,000 people use Orona technology every day.

Number 1 in production capacity in Europe for complete lifts

1st company in the sector worldwide certified in Ecodesign - ISO 14006.

More information at www.orona-mwl.ie

Job description

We are looking for a Technical Manager to join our Operations Team based in our Limerick or Dublin Office. Please note that this job will involve travel to Limerick, Dublin and Belfast offices on a regular basis, depending on base location.

Are you passionate about driving technical excellence and continuous improvement? We're looking for a Technical Manager to champion our technical standards, implement key processes, and support our engineering teams across the field. This is a unique opportunity to influence training, compliance, and innovation within a leading lift services company.

You will be responsible for:

Driving and maintaining high technical standards across systems and processes to align with organizational goals.
Ensure communication and co-ordination with key stakeholders in the business.
Support field engineers and Supervisors with complex technical issues, ensuring swift and effective resolutions.
Implement consistent, structured fault-finding approaches to reduce repeat callouts.
Promote a positive safety culture throughout the organisation liaising with our HSEQ advisor.
Establish and manage a dedicated training facility in our Dublin office.
Manage simulator-based training and product-specific programs for engineers.
Manage progression plan for all engineers towards product excellence.
Monitor onboarding and ongoing CPD (Continuing Professional Development) for engineers, supervisors, and managers.
Coordinate with HQ to facilitate webinars, face-to-face sessions, and technical updates.
Act as the high-level technical liaison with Tech Support in Spain to align international standards and insights.
Log, record, and share resolutions to major technical issues.
Manage and analyse “sick lift” reports to reduce high-frequency call-outs in co-ordination with Service Department.
Continuously work to improve field competency and customer satisfaction.
Monitor the use and effectiveness of company mobile applications and Digitisation.
Conduct and follow up on site audits, maintenance, and repairs.
Stay current and support the business in understanding relevant regulations and legislation

Requirements

Ideal Candidate:

Proven experience in a technical or engineering leadership role, ideally in lift or vertical transport systems.
Strong problem-solving skills and technical acumen.
Experience delivering training or mentoring technical staff.
Knowledge of health & safety regulations and performance monitoring.
Excellent communication and organizational skills.

Job closed

Location: Dublin (Ireland)
Contract: Permanent
Working day: Full time
Sector: Engineering and automotive
Vacancies: 1
Discipline: Engineering
Work modality: Hybrid

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